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GENESYS CLOUD CX
Live/Registered
REGISTERED

on 13 Jun 2023

Last Applicant/ Owned by

1302 EL CAMINO REAL, SUITE 300

MENLO PARK

CA

94025

Serial Number

97243672 filed on 28th Jan 2022

Registration Number

7078587 registered on 13th Jun 2023

in the Principal Register

Correspondent Address

RYAN P. HILER

TAFT STETTINIUS & HOLLISTER LLP

ONE INDIANA SQUARE, SUITE 3500

INDIANAPOLIS, IN 46204

Filing Basis

1. filed as use application

2. use application currently

Disclaimer

"CLOUD CX"

GENESYS CLOUD CX

Development and managing for others outbound marketing campaigns in the fields of contact center and enterprise management and providing online reporting of such campaigns; personnel and workforce management, including motivation and incentive programs, namely, conducting incentive award programs for motivation of agents via recognition and bonuses of customer service center agents to promote high Read More

Classification Information


Class [042]
Computer & Software Services & Scientific Services


Development and managing for others outbound marketing campaigns in the fields of contact center and enterprise management and providing online reporting of such campaigns; personnel and workforce management, including motivation and incentive programs, namely, conducting incentive award programs for motivation of agents via recognition and bonuses of customer service center agents to promote high-quality customer service; advertising and marketing services, namely, development and managing for others outbound marketing campaigns in the fields of contact center and enterprise management and providing online reporting of such campaigns; contact center and enterprise workforce management services, namely, personnel management services; operating on-line marketplace featuring applications for management of contact centers, workforce management and speech recognition and analytics; and automated provision and distribution of information and automated outbound interactions, namely, Providing temporary use of on-line non-downloadable software for use in developing interactive user interfaces for use in contact center management and contact centers; providing on-line non-downloadable cloud computing software for contact center management; software as a service (saas) services featuring software for contact center management; design and implementation of computer software for others in the field of contact center management; consulting services in the field of design and customization of software for contact center management; providing temporary use of on-line non-downloadable software and applications used for integrating an organization's voice and data communication systems for operating and managing its directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, and customized, customer-specific applications


First Use Date in General

23rd Jun 2021

First Use Date in Commerce

23rd Jun 2021

Class [038]
Communications Services


telecommunications services, namely, voice over internet protocol (voip) services


First Use Date in General

23rd Jun 2021

First Use Date in Commerce

23rd Jun 2021

Class [035]
Advertising, Business & Retail Services


Development and managing for others outbound marketing campaigns in the fields of contact center and enterprise management and providing online reporting of such campaigns; personnel and workforce management, including motivation and incentive programs, namely, conducting incentive award programs for motivation of agents via recognition and bonuses of customer service center agents to promote high-quality customer service; advertising and marketing services, namely, development and managing for others outbound marketing campaigns in the fields of contact center and enterprise management and providing online reporting of such campaigns; contact center and enterprise workforce management services, namely, personnel management services; operating on-line marketplace featuring applications for management of contact centers, workforce management and speech recognition and analytics; and automated provision and distribution of information and automated outbound interactions, namely, telemarketing services and promoting the goods and services of others via automated outbound channel communications; all of the foregoing expressly excluding the creative development of marketing and advertising materials, branding, corporate identity, brand positioning, and product promotion


First Use Date in General

23rd Jun 2021

First Use Date in Commerce

23rd Jun 2021

Mark Details


Serial Number

No 97243672

Mark Type

No Service Mark

Attorney Docket Number

No GENES-128

44D Filed

No

44D Current

No

44E filed

No

44E Current

No

66A Filed

No

66A Current

No

Current Basis

No

No Basis

No

Legal History


Show more

Status DateAction Taken
02th Aug 2023ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
13th Jun 2023REGISTERED-PRINCIPAL REGISTER
13th Jun 2023NOTICE OF REGISTRATION CONFIRMATION EMAILED
28th Mar 2023PUBLISHED FOR OPPOSITION
28th Mar 2023OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
08th Mar 2023NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
22nd Feb 2023EXAMINERS AMENDMENT -WRITTEN
22nd Feb 2023EXAMINERS AMENDMENT E-MAILED
22nd Feb 2023NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED
22nd Feb 2023EXAMINER'S AMENDMENT ENTERED